NOTE:
If you are experiencing a "Steam servers too busy" error when trying to download your copy of Race, then please contact the STEAM SUPPORT DESK

Q: Why do I have to install Steam before installing the game?
A: RACE depends on Steam activation to authenticate the legality of the game in use, this applies to both single and multi play.

Q: Do I have to be connected to the internet in order to play RACE?
A: No, you only need to be connected to the internet during the activation process at the end of the installation, once your game have been activated you can run the game in offline mode.

Q: I want to move my Steam installation to a different disk or computer, how can I do this?
A: http://support.steampowered.com/cgi-bin/steampo.....p_sp=undefined

Q: Does the game run under Windows 2000?
A: RACE fully supports Windows XP Home Edition and Windows XP Professional, RACE may run under other operating systems but this is not supported and can therefore result in reduced performance and even game failures.

Q: I am having performance issues
A: Please make sure that the hardware used to play the game meets the minimum requirements stated on the back of the game cover, if your hardware meets the minimum requirements need to run the game and you still have performance issues you should try to lower the graphical settings.
Go to options->Visual Settings and change the General Detail setting to low, test the game to if performance has improved, if yes, you can try to go up one level on the General Detail setting, continue to increase General Detail level until you feel performance hits.
Important to note that a full field of cars takes more performance from your hardware than having one car on track in Practice Mode.

Q: Where do I see the hardware requirements of the game if I have downloaded the game from Steam?
A: http://www.race-game.org/support/requirements.htm

Q: What Graphical setting have the greatest impact on performance
A: Shadows and Draw Distance settings both have a great impact on how the game performs, so these two values should adjusted to a lower setting should you experience performance hits during game play.

Q: I am not able to install the game
A: Please make sure that Steam is installed first. Steam can be obtained from the RACE CD in the \Steam folder or downloaded from http://www.steampowered.com/v/index.php?area=getsteamnow&

Q: How do I access the configuration program?
A: Right click on RACE in the “my games” list within Steam. Select and left click on “Race Video and Languages Options”

Q: Is there anyway to make sure Steam installed RACE properly?
A: Right click on RACE in the “my games” list within Steam. Select and left click on “Properties”. Now click on the “Local Files Tab” and left click on “verify integrity of game cache...”

Q: Does RACE support DX7 and DX8 graphics cards?
A: No, RACE only supports DX9 compatible graphics cards.

Q: Does RACE feature In Game Advertising (IGA)?
A: Yes, there is In Game Advertising present in RACE. To provide this functionality, technology developed by IGA Worldwide, INC. has been integrated into the game. This technology will automatically deliver location-based advertising and log and transmit certain information about your interaction with the advertising. If you do not wish to receive ccontextual advertising messages, do not play this game while connected to the Internet. The IGA Worldwide, INC. privacy policy can be found at www.igaworldwide.com/privacy.html

Q: Will the advertising banners change when I am driving around the track?
A: No, they will never change during gameplay.

Q: Can a disruption of the In Game Advertising system cause my game to stop functioning?
A: No, the game is in no way dependant on the Advertising system to be working or being active.

Q: Does the inclusion of In Game Advertising force me to be connected to the internet to play RACE?
A: No, you are never forced to be connected to the internet in order to play an activated copy of RACE.

Q: Does the In Game Advertising system collect and transmit any data from my system?
A: The In Game Advertising system only transmits a count of how many times you have passed a given advertising board, this information is not send during gameplay and it does not contain any other data or information gathered from your harddrive.

Q: Space on my C: Drive is dropping day by day after having installed RACE, what is wrong?
A: You have the Timestamp Replays option enabled, this will cause the game to save a replay of every race or additional race event you do in the game, these are stored in your replay folder witch is located in the RACE directory (default location) C:\Program Files\Steam\SteamApps\UserName\race\REPLAYDATA
Replays can be deleted from within the Replay Theater or by deleting them manually in the Replay folder.
You can turn off Time stamped replays by going to Options-> Game Settings and then choose Off for Timestamp Replays.

Q: What ports is needed to host RACE on the internet?
A: TCP+UDP 48942 – 48957 and UDP 26900-26907

Q: I am on a firewall protected LAN network and want to a RACE server for other users of the same LAN network, what ports do I need to open?
A: TCP+UDP 48942 - 48957 and UDP 48958-48973

Q: Is the weight penalty system supported by the dedicated server?
A: No, the dedicated server does not support the use of weight penalties.

Q: Why does nothing happen when I click join after having selected a server from the server list?
A: If you click to choose a server and then click join and nothing happens it is more than likely that the server you are trying to join has not been set up with incorrect or missing port forwarding, it is not likely that the problem is related to your internet connection or hardware.

Q: When racing online, does the race start when the countdown reaches zero ?
A: No, the countdown shows how long drivers not yet ready on the track have to get there. Once the counter reaches zero, only then will the race start procedure begin.
The start procedure is, start lights comes up, they turn on, and when the lights turns off the race has officially started.

Q: Why can I not give gas and brake at the same time when I am using a wheel with separate brake and gas pedals?
A: You have not enabled dual axis (the opposite of combined pedals on Logitech products), enable dual axis (or disable report for combined pedals on Logitech products) and you will be able to brake and give gas at the same time.

Q: Why is my car only doing 210 Km/H (130MPH) in top gear?
A: Go to the car setup screen and click on the overall tab, in the lower right side you can see the gear ratio settings, extend 6th gear (5th on the BMW’s) to allow for higher top speeds, try to keep the spacing between gears as even as possible.

Q: Why will my car not go more than 60 km/h (approximately 37 MPH)?
A: Turn off the pit speed limiter, default mapping L on keyboard.

Q: Why can't I control the car in the pits?
A: Since pit stops are not an integrated part of the WTCC series, they have been made fully automatic in RACE. You will regain control at the end of pit lane.

Q: How do I best see the rain effect in the game?
A: In order to see the full effect of rain you must use the cockpit camera.

Q: I have a hard time hearing my own cars engine sound while driving close to other cars?
A: Go to options->Audio Settings and adjust other car volume to a level that suits your preference.

Q: I can't hear when I am locking up my tires under braking ?
A: Turn up the volume of the tire skidding sound until you reach a level that allows you to hear it easily, note that Tire Scrub, Skid and Road Noise volumes can be adjusted to values between 0 and 200%

Q: Is there something wrong with the Puebla track, it is slippery as if it was rain but there is no visible rain?
A: The Real WTCC race at Puebla was dramatic and troubled due to the track surface breaking up throughout the entire race weekend, the WTCC drivers said it was like driving on gravel and that the grip level of the track was really bad, we have simulated this by lowering the grip level according to how the WTCC drivers explain their experiences with the track.